Terms of service
Overview
Welcome to EXCLUSIVE CLUB LONDON. Throughout these Terms, the words “we”, “our”, and “us” refer to EXCLUSIVE CLUB LONDON.
By visiting our website or using any of our products, services, features, or content, you agree to comply with these Terms of Service (“Terms”). These Terms apply to all users of the website, including visitors, customers, merchants, and anyone who interacts with our Services.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access or use our Services. Your continued use of the website after any updates to these Terms indicates your acceptance of those changes.
Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services.
Section 1 – Account Access
By using our Services, you confirm that you are at least the legal age of majority in your country, state, or province of residence. If you permit a minor to use our Services on a device you own or control, you accept responsibility for their use.
Certain features may require you to provide personal information such as your name, email address, billing details, payment information, and shipping address. You confirm that any information you provide is accurate, complete, and kept up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account. Accounts must not be transferred, sold, or shared without our written permission.
Section 2 – Products
We aim to display our products as accurately as possible. However, colours and product appearance may vary depending on your device, monitor settings, or screen resolution.
We cannot guarantee that products will appear exactly as shown online or meet every individual expectation. Product descriptions, pricing, availability, and specifications may be updated or changed at any time without prior notice.
We also reserve the right to discontinue products or limit quantities available for purchase where appropriate.
Section 3 – Orders
Submitting an order constitutes an offer to purchase our products. EXCLUSIVE CLUB LONDONreserves the right to accept, decline, or cancel any order at our discretion.
An order is only confirmed once payment has been successfully processed and we have issued an order confirmation.
Please review your order carefully before completing your purchase, as cancellations may not be possible once an order has been accepted.
If we need to amend or cancel an order, we will attempt to contact you using the email address, telephone number, or billing information provided during checkout.
Returns and exchanges are handled in accordance with our Refund Policy.
You confirm that products purchased from us are intended for personal use and not for resale or export.
Section 4 – Pricing & Payments
Prices displayed on our website may change without notice. The price charged will be the one shown at the time your order is placed and confirmed.
Unless otherwise stated, prices do not include taxes, customs duties, import fees, shipping, or handling charges.
Promotional offers may be subject to separate terms and conditions, which will take precedence where applicable.
You agree to provide accurate payment and billing information and to keep your account details updated. By placing an order, you confirm that you are authorised to use the selected payment method and agree to pay all applicable charges.
Section 5 – Shipping & Delivery
Delivery estimates are provided for guidance only and are not guaranteed. Shipping delays may occur due to courier services, customs, weather, or other circumstances beyond our control.
Ownership and responsibility for products pass to you once your order has been handed to the delivery carrier.
Section 6 – Intellectual Property
All content available through our Services—including logos, branding, graphics, product images, text, videos, audio, website design, and other materials—is owned by EXCLUSIVE CLUB LONDON, our licensors, or our partners and is protected by applicable intellectual property laws.
You may use our website solely for personal, non-commercial purposes. You may not reproduce, copy, distribute, modify, publish, or exploit any content without our prior written consent.
Nothing contained within these Terms grants you any ownership or licence to our intellectual property except where expressly stated.
The name EXCLUSIVE CLUB LONDON, together with our logos, branding, designs, and slogans, are our trademarks and may not be used without written permission.
Shopify and its associated branding remain the property of Shopify Inc., while all other trademarks belong to their respective owners.
Section 7 – Third-Party Tools
Our website may provide access to third-party tools or services that we do not own or control.
These tools are made available “as is” and without warranties of any kind. Your use of any third-party tools is entirely at your own risk, and you should review the relevant provider’s own terms before using them.
New features or tools introduced in the future will also be governed by these Terms.
Section 8 – Third-Party Links
Our Services may contain links to external websites or resources operated by third parties.
We are not responsible for the content, availability, or accuracy of these external websites and accept no liability for any losses arising from your use of them.
Any concerns regarding third-party products or services should be directed to the relevant provider.
Section 9 – Shopify Platform
Our online store operates using Shopify’s ecommerce platform.
Although Shopify provides the technology that powers our store, all purchases are made directly with EXCLUSIVE CLUB LONDON. Shopify is not responsible for any aspect of the sale, fulfilment, or support of products purchased through our website.
By using our Services, you agree that Shopify and its affiliates are not liable for any claims, damages, or losses arising from purchases made with EXCLUSIVE CLUB LONDON.